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Contact Us

By Email

Our Customer Service team can be reached at Please include your order number in your email. Emails are answered in the order they are received.

By Phone

US & Canada Residents:
Customer Service (800) 282-2200
Open 24 hours a day, 7 days a week

Europe Residents:
Sales & Customer Service 0800-988-7726
Open 24 hours a day, 7 days a week

All Other Residents:
Please use the email form located on this page.

By Social

Twitter: @UrbanOutfitters, @UOHelpMe, #UOHelpMe
We can help! Mention @UOHelpMe or use the hashtag #UOHelpMe to ask general questions, or to get specific information about your order. You can also follow us at @UrbanOutfitters for daily updates!

Like our UO Facebook page to send us a private message with your question or concern. We'll get back to you as quickly as we can!

By Mail
4010 Rose Lane
Augusta, GA 30907