Shipping Restrictions
This item is only available to ship within the contiguous US. Shipping to AK, HI and US territories may be unavailable.
This item is sold and fulfilled by a UO MRKT seller and will ship separately from other items in your order. See the seller’s shipping and return policy below for more information about this item.
Please note, eligible UO MRKT items must be returned to the UO MRKT seller and cannot be returned to Urban Outfitters.
Please Contact Us if you suspect suspicious activity from this selling partner.
Want to know more about UO MRKT? Please click here to visit our FAQ page.
UO MRKT Seller Shipping + Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Used or rolled mats are not eligible for return unless a manufacturing defect is confirmed. Mats showing wear from regular use, sweat exposure, or lack of proper care are not considered defective and will not be eligible for replacement. If you believe your mat has a manufacturing defect (e.g., separation of layers, abnormal peeling on first use), please reach out to us within 30 days of receiving it. We’ll do our best to assess and make it right if the issue is covered under our warranty. To initiate a return, please reach out via your order history to obtain a prepaid return label. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.