Delivery Delays
Occasionally, an item for sale on UrbanOutfitters.com has not yet been received at our distribution center or is so popular that we have trouble keeping it in stock. You may order a pre or backordered item to reserve your favorite color and size, but it will not be shipped to you until it is in stock. The expected ship date will be listed when you add an item to your Shopping Bag. Pre and backorder shipping dates are subject to change. We will email you with any date changes.
Shipping
| Method | Shipping Time | Cost |
|---|---|---|
| Standard | Arrives in 7-10 business days | CA$15 |
| Express | Arrives in 5-7 business days | CA$29.95 |
Express Shipping may not be available for all orders.
Returns
Returning online orders is easy - send back your unwanted items by mail or take them to a UO store.
Visit Returns + Exchanges for more information on completing a return.